Information collected

This privacy statement discloses the privacy practices for the website of the Miami Hotel Melbourne. We have taken all reasonable steps to implement technology and security policies, rules and measures to protect the personal information that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. These steps provide a high level of protection within the limits of our available technology.

When you look at the Miami Hotel Melbourne web site, our website server makes a record of your visit and logs the following information for statistical purposes:

  • your server address
  • your top level domain name (for example .com, .gov, .au, .uk etc)
  • the pages you accessed and documents downloaded
  • the previous site you have visited
  • the type of browser you are using.

We will not attempt to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our server's logs.

Miami Hotel Melbourne will collect only personal information which is necessary to comply with legal and operational requirements to enable it to perform its business functions and activities.

The types of personal information we collect about you may include collecting your name and address, your email address, your contact address and phone number, billing information (includes credit card details) and, where you have the option to comment on our services or products, whatever other information you choose to supply to us. Any personal information that we collect about customers including email addresses will be kept in a database of the Miami Hotel Melbourne.

Our security procedures

Once we receive personal information from you, we take all reasonable steps to ensure that all information we collect, use or disclose is accurate, up to date and stored in a secure environment and accessed only by authorised persons.

Users are advised that there are inherent risks transmitting information across the Internet.


This Web site contains links to other sites. Please be aware that Miami Hotel Melbourne is not responsible for the privacy practices of other sites. We encourage our users to be aware, when they leave our site, to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.


Cookies are small files stored on your computer, which allow us to recognise you when you return to our site. Most Internet browsers will be set to automatically accept cookies when installed.

Use and disclosure of information collected

The information that we collect about you is used to help deliver the best possible service to you. The information we collect from you is strictly confidential. We do not sell, rent, loan, trade or lease the addresses stored in our database to any third parties. We may disclose the personal information, other information or data we collect from you if:

  • You give us your consent.
  • You would reasonably expect us to disclose it for another purpose, and that other purpose is related to the purpose specified to you at the time of collection.

In this way we may use your information to send you out promotional material, which you may find of interest. If you do not wish to receive any of this material you may simply choose to "unsubscribe" from our mailing lists and no further material will be sent to you.

Retaining your account information on our files means that when you book with us again you don't need to re-enter all of your details every time. This makes the entire booking process simpler and faster.